Account & Data Deletion
PerfectOpponent — Account & Data Deletion
PerfectOpponent, operated by Scheduling Solutions, LLC, allows you to request deletion of your personal account and associated user information at any time.
How to Request Deletion
To request deletion of your PerfectOpponent account, email support@perfectopponent.com from the email address associated with your account using the subject line:
Delete My Account
Please include:
- The email address associated with your account
- Your name
- The team name(s) associated with your account, if applicable
This information helps us verify your identity and locate your account.
What We Delete
Upon receiving and verifying your request, we will permanently delete your personal account information, including:
- Your user account and login credentials
- Your name, email address, and contact information
- Your association with any teams you manage
- Any unpublished or unfilled open game requests, ice slots, or availability windows that have not resulted in a scheduled game
What We Do Not Delete
To preserve the integrity of shared team records and scheduling history, the following information is retained and is not removed as part of a personal account deletion:
- Team profiles and team settings. Teams are shared entities that may have multiple managers and continue to exist independently of any individual user.
- Scheduled and completed game records. This includes confirmed games, game results, scheduling history, and records shared between participating teams.
- Messages already delivered. Messages previously delivered to another team's users or shared conversations become part of the recipient's records and cannot reasonably be removed without affecting other users.
Processing Time
We will process and complete verified deletion requests within 7 days of receiving and verifying the request.
You will receive a confirmation email once your personal account information has been removed.
Information We May Retain
We may retain limited information where required by applicable law, to prevent fraud or abuse, maintain platform security, resolve disputes, enforce our Terms of Use, or satisfy other legal obligations.
We may also retain anonymous or aggregated information that can no longer reasonably be linked to you.
Questions
For questions regarding account deletion or your personal information, please contact support@perfectopponent.com.
Last Updated: July 2026